About:

• Founded in 1990, Serenity Mortuary is a woman-owned business serving Houston and surrounding areas.
• They have two locations:
  • Houston Flagship: 8619 Windswept Lane, Houston, TX 77063 (Phone: (713) 789-6448)
  • Jefferson: 102 E. Douglas Street, Jefferson, TX 75657 (Phone: (903) 601-5077)
• Their mission is to provide high-quality and affordable funeral services that meet the needs of each family, regardless of faith or customs.
• They offer a wide range of services, including funerals, cremations, pre-planning, and grief support.

Services:

• Funeral services: Traditional funerals, memorial services, graveside services, and more.
• Cremation services: Direct cremation, cremation with a memorial service, and more.
• Pre-planning: Help families plan their own funerals in advance to alleviate stress for loved ones.
• Grief support: They offer grief counseling and support groups to help families cope with their loss.

Positive Comments:

• Compassionate and caring staff: Many reviewers mention the staff’s professionalism, empathy, and understanding during a difficult time. They highlight the staff’s ability to listen to families’ needs and make them feel comfortable during the planning process.
• Affordability: Compared to other funeral homes in the area, Serenity Mortuary is often mentioned as being more affordable. They offer a variety of package options and are willing to work with families to find a plan that fits their budget.
• Flexibility and customization: Several reviewers appreciate the willingness of Serenity Mortuary to accommodate specific requests and personalize services to reflect the deceased’s life and wishes. They offer a variety of options for music, flowers, and other details.
• Respectful and dignified services: Reviewers often mention the respectful and dignified manner in which Serenity Mortuary handles services. They appreciate the attention to detail and the effort made to create a meaningful experience for families.
• Beautiful facilities: Both locations are described as clean, well-maintained, and offering a peaceful atmosphere. This can be important for families dealing with grief.

Additional Positive Aspects:

• Woman-owned business: Some people may find it appealing to support a woman-owned business.
• Experienced staff: The staff at Serenity Mortuary has been serving the Houston community for over 30 years.
• Community involvement: Serenity Mortuary is involved in various community events and organizations.